Legal notice
About the store
| Store name | Ten-online |
| Sales business name | MS.ID Co., Ltd. |
| Sales manager name | Takeshi Yamatani |
| location | 812-0042 1-9-81 Hakata-ku, Fukuoka City, Fukuoka Prefecture |
| telephone number | 092-409-0373 |
| mail address | info@online-ten.com |
| Homepage URL | http://www.online-ten.com |
About sales of products
Product delivery time
We will usually ship within one week after payment.
However, it may be delayed if there is no stock or during busy periods.
The delivery method is to be delivered (major transportation company).
Handling of defective products
Be sure to check the product when the product arrives.
The following products will be replaced immediately for free.
Please return it to us within 7 days after the product arrives.
・ If the applicable product and the product that arrived are different
・ Dirty, dirty product
812-0042 1-9-81 Yutaka Hakata-ku, Fukuoka City, Fukuoka Prefecture MS.ID TEN Corporation.
About returned goods
If a product is not a defective product and wishes a return, please return it to us within 5 days after the product arrives.
Please bear the shipping fee.
However, we cannot accept returns in the following cases.
・ Products used
・ Products that have been scratched and damaged by customers
・ Products that have been processed, renovated, etc.
・ Accessories (BOX / drawstring) are lost, damaged, dirty
Payment method and payment time
You can use the payment method below.
For more information, see the page about the shipping cost and payment method.
・ Bank transfer (prepayment)
After payment is confirmed, we will ship the product.
・And paid (Pedi)
After your order, we will ship the product immediately.
·credit card
VISA, Master, DC, JCB cards, and other cards are available.
After your order, we will ship the product immediately.
Required fees other than the product price
Required fees other than the product price
・ Consumption tax (10%)
・ Shipping (for details, please see the page about the shipping fee and payment method.)
・ If you select a bank transfer fee for the payment method, you should pay the transfer fee to the bank at the time of transfer.
Application expiration date
After ordering, please settle within 5 days from the day after sending orders from our shop. If you cannot confirm payment within 5 days, we will cancel your order.
others
This shop uses an online shop server provided by Shopify Inc.
The transmission form is compatible with SSL (Secure Sockets Layer) that does not look into the server and the customer's communication with your computer and do not look into the information when inputting.
Important credit card information is sent to a payment server operated by SHOPIFY INC.
It does not remain on our management personal computers.
